Network Health Reports
By: Becky Allen
It’s grade card time! All current Sho-Me Technologies customers will soon receive an annual review of their network performance.
We value the trust our customers put in us, and health reports are a way to show the superior service we offer to each of them. Most circuits on our network have an availability of 99.999% or above.
The reports list total uptime for each circuit, along with any trouble tickets that were called into our NOC during the year. Most of these reports are delivered in person, giving us a chance to go over any outages, their causes, and the solutions for each.
Health reports are just another way that we go the extra mile for our customers.
